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Frequently Asked Questions

    Where is Zeiders American Dream Theater located?
    We are located at 4573 Bank Street in the Town Center area of Virginia Beach. We are located behind Confetti Cafe and adjacent to McCormick & Schmicks and the Sandler Center.

    Where should we park?
    Town Center offers plenty of FREE parking both on the street or in multiple garages. Check our Parking Maps to see the closest parking garages to the theater.

    What is the dress code?
    We just ask that you come fully dressed and comfortable. It doesn’t hurt to bring a sweater just in case!

    What happens if I encounter an emergency and miss my performance?
    We understand life happens and it may include missing your scheduled performance. Some shows run for a limited amount of time, and rescheduling your tickets may be difficult. Please contact us and we will do our best to accomadate your situation.

    I forgot my tickets at home. What can I do?
    When you get to the theater we can reprint them for you free of charge.

    The weather is terrible! Will you cancel a performance?
    The show must go on! Unless the city officially closes roads to non-essential traffic, all performances will continue as scheduled, regardless of weather conditions. In the event of a show cancellation, the cancellation information is posted on the homepage of our website. We also call and/or email patrons with tickets to the cancelled performance, so please make sure we have your correct contact information.

    How safe is it to buy our tickets online?
    Very safe. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet. Our staff cannot see your credit card information. Should you run into an issue with your credit card online or unauthorized charges, please don’t hesitate to contact us.